Jet Wine Terms and Conditions — Full Bengali Version

1 General Terms

Jet Wine is an international online gaming platform serving users in Bangladesh and beyond. These Terms & Conditions constitute a legally binding agreement between Jet Wine and its members. By using the Jet Wine website or mobile app, you automatically agree to these terms.

Jet Wine reserves the right to update these terms and conditions at any time. If changes are made, you will be notified via your registered email or on the platform. Continued use of the platform following any changes will be considered acceptance of the updated terms.

• Jet Wine's services are intended for personal entertainment purposes only.
• Using the platform for commercial purposes or on behalf of a third party is strictly prohibited.
• Jet Wine reserves the right to suspend or permanently discontinue its services at any time.
• Jet Wine reserves the right to void any bets or transactions resulting from a technical error.

2 Account Registration & Verification

To open an account at Jet Wine, you must provide accurate and truthful information. Accounts registered with false or incomplete details may be suspended at any time. Each individual is allowed only one account — having multiple accounts is strictly prohibited.

The mobile number or email provided at registration must be verified. Jet Wine may request a national ID, passport, or other documents for identity verification at any time. Withdrawals may be restricted until the KYC process is completed.

• Age Restriction: You must be at least 18 years old to register. Registration by minors is strictly prohibited.
• One Device, One Account: Multiple accounts from the same device or IP address are not permitted.
• Password Security: Use a strong password and never share it with anyone.
• Contact Information: A valid email address and mobile number are required and must be kept up to date at all times.
• KYC Verification: Identity verification is mandatory for withdrawals exceeding ৳10,000.

3 Deposit & Withdrawal Rules

Deposits at Jet Wine can be made via Mobile Pay, Nagad, Rocket, and other accepted payment methods. Funds are usually credited to your account instantly. If a deposit does not appear, please contact support with your reference number.

To make a withdrawal, your account must have a sufficient balance and KYC verification must be complete. Withdrawals are only processed to registered payment methods. Most withdrawals are processed within 15 minutes on average, though bank transfers may take up to 24 hours.

• Minimum Deposit: Deposits start from ৳200.
• Minimum Withdrawal: Withdrawals start from ৳500.
• Third-Party Prohibition: Deposits or withdrawals from another person's account are not accepted.
• Processing Time: Mobile banking within 15 minutes; bank transfers up to 24 hours.
• Chargeback Policy: Accounts that file unjustified chargeback claims will be subject to investigation.

4 Bonus & Promotion Terms and Conditions

Jet Wine offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and wagering requirements, which are clearly stated in the offer.

Jet Wine actively works to prevent bonus abuse. Anyone found attempting to manipulate the bonus system will have their bonus and associated winnings cancelled, and their account may be suspended. Members who follow Jet Wine's Terms & Conditions can enjoy the full benefits of every bonus offer.

• Welcome Bonus: 100% bonus on your first deposit, up to ৳5,000. 30x wagering requirement applies.
• Reload Bonus: Weekly reload bonuses are available subject to specific terms and conditions.
• Cashback: Cashback is awarded at a set rate based on net weekly losses.
• Validity: Every bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
• Multiple Bonuses: More than one bonus cannot be active at the same time unless stated otherwise in the offer.

5 Betting Rules

Once a bet is confirmed at Jet Wine, it cannot be cancelled or changed. Please review all details carefully before placing your bet. For live betting, odds may shift due to server latency — the odds at the time of bet confirmation are final.

If a match or event is cancelled, the stake for the relevant bet will be refunded. In the case of an abandoned or postponed match, Jet Wine's ruling will be considered final. Sports Betting rules and conditions may vary by sport.

• Bet Confirmation: Bets cannot be changed once confirmed.
• Maximum Payout: A maximum payout limit applies to each betting event.
• Incorrect Odds: Jet Wine reserves the right to void any bet placed at incorrect odds due to an obvious error.
• Match Fixing: Match fixing or betting using insider information is strictly prohibited.

6 Prohibited Activities

Any activity that violates Jet Wine's Terms & Conditions is strictly prohibited. Attempts to gain an unfair advantage through fraudulent means will result in serious action.

• Creating or operating multiple accounts under the same identity.
• Registering or conducting transactions using another person's identity.
• Bonus hunting or attempting to manipulate the bonus system.
• Money laundering or transactions involving illegal funds.
• Attempting to hack Jet Wine's software or systems.
• Collusion or coordinating bets with other players.
• Using automated bots or software to play games.

7 Account Closure & Suspension

Jet Wine reserves the right to suspend or close any account without notice — particularly in cases of terms violations. Members may also close their own account at any time.

• Voluntary Closure: You can close your account at any time by contacting support.
• Balance Refund: If the account is closed for legitimate reasons, any remaining valid balance will be refunded.
• Inactive Account: An inactivity fee may apply if your account remains dormant for 12 months.
• Reactivation: Contact support to reactivate a closed account.

8 Privacy & Data Protection

Jet Wine takes the privacy of your personal information very seriously. Details provided at registration are used solely for service delivery, identity verification, and legal compliance. Your information is never shared with third parties, except where required by law.

For more details, visit our Privacy Policy View page.

9 Responsible Gaming

Jet Wine believes gaming is entertainment — never a source of financial stress. That's why we give every member the tools to manage their gaming habits.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Cooling-Off: Take a break from 24 hours up to 6 months.
• Self-Exclusion: Permanent account closure is available upon request.
• Support: Our dedicated support team is always on hand whenever you need help.

10 Dispute Resolution

For any dispute or complaint, please contact Jet Wine's customer support first. We aim to resolve all issues within 48 hours. If a resolution cannot be reached through support, the matter will be referred to a neutral third-party arbitration process.

• Step One: Contact our support team via live chat or email.
• Email: support@jetwine.biz — expect a reply within 24 hours.
• Resolution Time: Complex disputes are resolved within a maximum of 7 business days.
• Final Decision: All decisions made by Jet Wine are final and binding.

11 Policy on Changes to Terms

Jet Wine reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, notifications will be sent to your registered email and posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.